|See the big black electrical cord to the right? Really?|
We contacted Wilshire's recommended contractor and successfully made four appointments with him to fix it. We said we would pay for his time to fix it. He no-showed four times. I finally Googled fireplace inserts in Orange County and found Oakland Custom Fireplaces. I sent in an email and then followed up with a phone call. They had an installer out the next day, and for $400 (cost of a full install) we got the electrical hooked directly to the fireplace in two hours. Both their office manager and installer were perplexed that our fireplace insert was ever installed with the black cord hanging off to the side. They stated that this wasn't "typical."
|No more ugly cord. Surprise regarding mantle coming soon.|